Customer Happiness (f/m/d)

What awaits you

1. As part of the customer happiness team, you are involved in external perception
2. You are the voice for our team in contact with clubs

1. You help clubs import data and provide information about new functions

1. You contribute your own ideas and suggestions for improving our tool

1. We provide a financially secure environment in a family atmosphere
2. You build up knowledge quickly and get a varied position
3. You can expect flat hierarchies with fast and direct communication channels

What we offer

• Really cool and open environment in an up-and-coming company
• Flexible working hours (flexitime) with free home office arrangement
• Market-compliant remuneration for a 35/hour week
• Latest hardware and software in a modern workplace
• Motivating environment with extensive transfer of experience within the team
• Product marketing in one of the coolest industries — clubs
• Flat hierarchies with fast and direct communication channels

What you need

• It is easy for you to contact customers and you are communicative
• You see yourself as a team player and enjoy learning new things every day
• You are used to working independently and love to have freedom
• You have no problem with writing guides in German
• You have the ability to present complex information clearly and comprehensibly

About Vereinsplaner

As Vereinsplaner, we describe ourselves as the digital assistant for clubs in the areas of sport, tradition, music, network and organization in Austria, Germany and Switzerland. All administration and communication of a club can be handled via the Vereinsplaner's web app and mobile app. This includes members, emails, appointments, news, inventory, finances and online storage. We currently serve almost 15,000+ clubs and are partners of more than 20 clubs.